Policy

TERMS OF SERVICE AND DISCLAIMER

WE RESERVE THE RIGHT TO REFUSE TO RENDER OUR SERVICES TO ANYONE FOR ANY REASON AT ANY TIME.

Anyone with open or infected wounds on the treatment area.

Anyone with a nail condition or in ill health that we suspect may be contagious, or we fear could be further harmed by our services.

Diabetes Client: Please inform to our technician so we can provide our service with proper care.

NO CUTTING SERVICES ARE ALLOWED

Rude, mean, or disrespectful people.

CLEANLINESS

In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.

FACILITY

Please attend to your children. This facility is not child proof.

GIFT CERTIFICATES

Natural Nails & Spa gift certificates are non-refundable and good for services only.

Our gift certificates are valid for one year.

Certificates may not be used to purchase or be exchanged for other gift certificates or cash.

PAYMENT

Checks and American Express are not accepted. We gladly accept cash.

Visa, MasterCard, and Discover – with proper identification.

PRICES

All nail technicians are independent contractors. Natural Nail & Spa is not responsible for your pricing charges on your services.

Prices are subject to change without prior notice.

There are additional charges for french tips, designs and nail removal.

Please refer to our brochure for all service charges.

Salon service pricing updated on 09/09/2024

RETURNS AND REFUNDS

All sales are final. We do not issue refunds on any services or gift certificates.

All services are non-refundable.

We offer complimentary fixes for scratched or mis-shaped nails if you inform us within 24 hours and schedule a redo within 7 days. No refunds or credits for change of mind. Unsatisfied with our work? Let us know immediately during your service, except if our technician has

Already confirmed with you. When you leave the salon, you accept the service.

For any inquiries or to bring attention to any matters requiring assistance, kindly reach out to our esteemed management team at Kpnailsstudio9196@gmail.com